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Washing machine in Los Angeles

Leaking, not draining, not spinning or walking across the floor. What each symptom points to. $89 diagnostic waived when you approve the repair, 90-day warranty.
  • 90-day warranty on labor and installed parts
  • Have completed over 3,000 orders in 5 years of operation
  • We are recommended to friends and family
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Why our customers love us

Straightforward pricing, a 90-day warranty on labor and parts, and same-day diagnostics in most cases.

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Huge stock of spare parts
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Repair on the day of call
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90-Day Warranty: Every completed repair and installed part is covered.
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Same-Day Diagnostic: Professional inspection for $89 (waived if we perform the repair)

REPAIR ANY BREAKDOWN

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Leaking
Find the problem and solve it
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Overfilling
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Not cleaning
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Not hot
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No water
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Won't start
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Won't stop
Find the problem and solve it
Schedule an In-Home Appliance Repair Visit

    Feedback from our customers
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    Lark F.
    I've never had an appliance break before and so I turned to yelp to see if I could find a repairman for my washing machine. Oleg responded to my inquiry almost immediately and came the very next day to take a look. He was on-time, courteous, and best of all he had shoe covers that he used without me having even to say anything!He didn't have the part in stock so it had to be ordered and Oleg communicated with me and came back on a Saturday to finish the job. His prices are fair, and he answered all my questions, and overall made the whole process very easy and smooth.Highly recommended!
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    Esther C.
    Wow thank you Vertex Appliance Repair! My mom's gas dryer wasn't working so we finally searched for a handyman. Not only did he fix it promptly, but his friendly service and versatility in handling different appliances truly impressed us. His pricing is incredibly reasonable compared to others in the market. If you're looking for reliable, budget-friendly appliance repair, Vertex is the best!
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    Philippe G.
    Oleg came immediately to give us an estimate for our fridge. He found the part within an hour or so, and the job was done right after. Great service and great guy !
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    Jeff S.
    Oleg did a great job getting our dryer up and running. Efficient and friendly I definitely recommend him for you appliance needs.
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    Thomas M.
    This is a great Business. Incredibly credible, competent, and responsive. Oleg is a wonderful person who responds immediately. Just a great job!
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    Borris M.
    Oleg was on time, very professional and knowledgeable. He went above and beyond in what he needed to do! Highly recommend to anyone. He made a customer for life.
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    Nikki T.
    We had had a very bad experience with another company who had taken our dryer apart and then put it back together incorrectly so it wasn't working. I had a six month old baby at the time and a lot of laundry to do so I was very worried about not having a working dryer.Oleg arrived & was calm & kind (to a stressed out mom!) and he worked hard to find out what was wrong with the machine (it turned out to be 2 different things and he figured it out!)I would happily hire him again if I needed someone to service or fix any of my white goods.Professional & skilled - definitely recommend.
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    Appliance Repair Service Area
    Vertex Appliance Repair serves West Hollywood and nearby areas, including Beverly Hills, Hollywood, Fairfax District, Melrose Area, Hancock Park, Mid-Wilshire, Beverly Grove, and Miracle Mile.
    Appliance Brands We Service
    Vertex Appliance Repair works with many common appliance brands in West Hollywood and nearby areas. We service refrigerators, washers, dryers, dishwashers, ovens, and ranges from brands such as Whirlpool, GE, LG, Samsung, Bosch, KitchenAid, Maytag, Frigidaire, Kenmore, Sub-Zero, Thermador, Viking, Miele, and Electrolux. The exact repair option depends on the appliance model, the problem, and parts availability.
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    Washer Symptoms and What They Usually Mean

    Washers fail in ways that overlap confusingly — a machine that leaves clothes wet might not be spinning, or might not be draining, and the fix is different. Below is how to tell.

    Leaking

    Before anything else: close the hot and cold supply valves behind the machine. Diagnosis can wait; water spreading through a floor cannot.

    Five sources account for nearly all washer leaks — a supply hose or its connection, the door boot on a front loader, the drain hose at the standpipe, the drain pump housing, and the tub seal. Which one matters, because a hose is a minor repair while a tub seal on an older machine is often the point where replacement makes more sense.

    Supply hoses deserve particular attention. They fail from age rather than use, usually at the crimp, and a burst hose delivers water at full pressure until someone shuts the valve.

    Not draining

    Water standing in the drum at the end of a cycle is usually a blocked drain pump filter, a clogged drain hose, or a failed pump. On front loaders there is an access panel at the bottom front with a filter behind it — coins, hairpins and lint collect there, and clearing it resolves a large share of these calls.

    One cause specific to apartment buildings: the drain hose empties into a standpipe that may be shared with other fixtures. If that line is restricted downstream, the machine drains slowly while the pump is healthy.

    Not spinning

    A machine that fills and washes but leaves the load soaking wet usually points at the door lock assembly, worn shock absorbers, the drive belt, or a load the machine refuses to spin because it is unbalanced.

    On front loaders the door lock is the most common of these, and it produces no error code on many models. The machine will not spin unless it confirms the door is secured, and a failed switch inside the lock reads as unlocked even when the door is shut. This is why “not spinning” gets misdiagnosed as a control board or motor problem.

    Walking, banging or shaking

    Often not a fault at all. Front loaders ship with transit bolts through the rear panel that lock the drum for shipping. If the machine was installed without removing them, or moved and reinstalled with them in place, the drum cannot float and the machine shakes violently.

    Beyond that: worn suspension rods or shock absorbers, an unlevel floor, or feet that have worked loose. Worn drum bearings produce a loud roar during spin and are the one case where the repair may not be worth doing.

    Odor on front loaders

    Usually maintenance, not repair. Front load machines hold water in the door boot and detergent drawer, and with cold washing and excess detergent that becomes a smell. Cleaning the boot fold, the drawer and the drain filter, running a hot cycle, and using less detergent than the cap suggests resolves most cases.

    Why Front Loaders and Top Loaders Fail Differently

    These are different machines mechanically, and the failure patterns barely overlap.

    A front loader spins at high speed with the drum suspended on springs and dampers, so its weak points are suspension components, door seals and door locks. A top loader agitates on a vertical axis with a transmission and clutch, so its weak points are the drive system — belt, pulley, clutch, transmission.

    This matters when reading advice online: a fix that applies to one type is often irrelevant to the other.

    Repair or Replace?

    If the repair costs less than half a comparable new machine and the unit is under about eight years old, repair usually makes sense. Pumps, door locks, belts, inlet valves and shock absorbers are all moderate repairs.

    The exception is drum bearings on many front load models, where replacement means dismantling the tub and the labor approaches the value of the machine. We tell you when that is the situation instead of quoting it.

    What the Diagnostic Covers

    The $89 diagnostic covers the visit and a full inspection: supply hoses and valves, inlet screens, door lock and boot, drain pump and filter, drain path, belt, motor and control board, suspension and bearings, as the symptom requires. You get an explanation of what failed and a clear estimate before work begins. If you approve the repair, the fee is waived, and completed work carries a 90-day warranty on labor and parts.

    Over 5 years of operation and more than 3,000 completed orders. Call or text 323-747-7098.

    Local Washer Repair

    Vertex repair washing machine frequently asked questions
    If your machine turns on but does not start the wash, the problem lies in the start button. It is possible that the power supply to the start button has been disrupted.
    The problem may be in the seals, clamps or hoses. The first step is to place a cloth under the machine and wait for the program to finish. Next, call an experienced technician.
    The control unit cannot start the next washing stage. This problem can be very damaging to the machine if you do not call a technician immediately.
    It may be the impeller. The impeller is an element of the mechanism, due to which rotation of the head with sprinklers takes place. If this part is not working properly, the water is distributed unevenly and the dishes are not washed.
    If the machine is noisier than usual, the condition of the springs and counterweights should be checked. It is possible that they are loose. It is also possible that you have put in too many items.
    You may have loaded too many items and the machine has not been able to cope with the volume. It is recommended to dry 50% of the amount of laundry washed.
    Check the condition of the springs and counterweights. They may be loose. The stability of the surface on which the machine is standing is also important.
    The control unit is defective or the wire leading to the display screen is damaged. The technician will be able to give more details after diagnostics.
    Grinding noise occurs when the springs and counterweights are not in good condition. They rub against the body parts and create an unpleasant sound.
    Check the filter and the drain hose for blockages. The filter can be easily checked by yourself.
    The crack will grow with each use. Washing machine repair technicians are engaged in restoring and strengthening the housing. We do not recommend that you do this yourself using improvised means.